.LiveHelpdesk .ms-container {
    background: white;
    padding: 25px;
    border-radius: 5px;
}

.LiveHelpdesk ul {
    margin-left: 0;
    margin-top: 10px;
    padding-left: 0;
}

.LiveHelpdesk ol {
    margin-left: 0;
}

.LiveHelpdesk .JunkEmails {
    border: 0;
    margin-bottom: 0;
}

.LiveHelpdesk .conversation ul,
.LiveHelpdesk .conversation ol {
    margin-left: 18px;
}

.LiveHelpdesk ol li {
    margin-bottom: 0;
}

.LiveHelpdesk .admin-menu, .LiveHelpdesk .issues-menu {
    border-right: 1px solid #eee;
}

.LiveHelpdesk .issues-table {
    border: 0;
    margin-bottom: 0;
}

.LiveHelpdesk .ms-panel-heading {
    padding: 10px;
}

.LiveHelpdesk .issues-table .ms-table {
    margin-bottom: 0;
}

.ms-col-md-3.issues-menu, .ms-col-md-3.admin-menu {
    padding-left: 0;
    min-height: 400px;
}

.ms-table > thead > tr > .hdtableth {
    border-bottom: 0;
}

.hdtableth.ms-glyphicon.ms-glyphicon-arrow-up,
.hdtableth.ms-glyphicon.ms-glyphicon-arrow-down {
    font-weight: bold;
    font-family: Arial, Helvetica, sans-serif;
}

.ms-glyphicon-arrow-down:before,
.ms-glyphicon-arrow-up:before {
    font-family: 'Glyphicons Halflings';
}

.stsort {
    cursor: pointer;
}

.stfooter a {
    cursor: pointer;
}

.reportcreated, .reportresolved {
    display: inline-block;
    overflow: hidden;
    padding: 20px 10px 0 10px;
    text-align: center;
    vertical-align: top;
    width: 130px;
}

    .reportcreated .createdcount {
        color: #f15c75;
        font-size: 24px;
        line-height: 24px;
    }

    .reportcreated .label {
        font-size: 14px;
        line-height: 14px;
        color: #f15c75;
    }

    .reportresolved .resolvedcount {
        color: #7bc1a1;
        font-size: 24px;
        line-height: 24px;
    }

    .reportresolved .label {
        font-size: 14px;
        line-height: 14px;
        color: #7bc1a1;
    }

.noissuelabel {
    margin-left: 20px;
}

.noissuelabel {
    margin-left: 20px;
}

/*Issue.html Css*/

.alignright {
    float: right;
}

.exportbtn {
    margin-top: 12px;
}

.cursorpointer {
    cursor: pointer;
}

.preview_pic {
    width: 75px;
    height: 75px;
    z-index: 100;
    border-radius: 50%;
    -moz-transition: border 200ms cubic-bezier(0.65, 0.05, 0.36, 1);
    -o-transition: border 200ms cubic-bezier(0.65, 0.05, 0.36, 1);
    -webkit-transition: border 200ms cubic-bezier(0.65, 0.05, 0.36, 1);
    transition: border 200ms cubic-bezier(0.65, 0.05, 0.36, 1);
    background: #fff;
    position: absolute;
    border: 1px solid #fff;
    margin: 0 0 3px 0;
    padding: 0;
    text-align: center;
    float: left;
    left: -51px;
}

.ms-col-md-8.ms-panel.ms-panel-default {
    padding-left: 0;
    padding-right: 0;
}

    .ms-col-md-8.ms-panel.ms-panel-default .ms-panel-body {
        padding-bottom: 0;
    }

.conversation_thread {
    padding: 0 0px 15px 12px;
    margin-top: -10px;
    list-style: none;
    border-left: 4px #f2f2f2 solid;
}

.ms-panel-body.log_body .ng-scope .conversation_thread.seclast,
.ms-panel-body.log_body .ng-scope:last-child:not(.hidepanel) .conversation_thread:not(.iseditor) {
    border-color: transparent;
}

.ms-form-group.logtype {
    margin: 0 20px 0 40px;
    border-left: 4px #f2f2f2 solid;
}

    .ms-form-group.logtype .ms-btn-group {
        margin-left: 73px;
    }

.ms-form-group.message {
    margin: 0 0px 0 40px;
    padding-left: 73px;
}

.leftcontent {
    padding-left: 25px;
}

.mesleftcontent {
    padding-left: 40px;
}

.has-arrow-left {
    position: relative;
}

    .has-arrow-left:before {
        content: '';
        position: absolute;
        top: 10px;
        left: -20px;
        border: 10px solid transparent;
        border-right: 10px solid #ddd;
        border-right-width: 10px;
        border-right-style: solid;
    }

.ms-panel-default .has-arrow-left:before {
    border-right-color: #f5f5f5;
}

.ms-panel-info .has-arrow-left:before {
    border-right-color: #d9edf7;
}

.ms-panel-danger .has-arrow-left:before {
    border-right-color: #f2dede;
}

.ms-panel-warning .has-arrow-left:before {
    border-right-color: #fcf8e3;
}

.ms-form-group.message.response input {
    width: 100%;
}

.ms-form-group.message.response .angucomplete-dropdown {
    width: 100%;
}

.conversation_thread .conversation {
    margin-bottom: 12px;
    position: relative;
}

.commentbox {
    position: relative;
    margin-top: 10px;
    display: block;
    margin-left: 50px;
    line-height: 150%;
    min-height: 30px;
    border-radius: 4px;
    -moz-box-shadow: 0px 2px 4px rgba(0,0,0,0.05);
    -webkit-box-shadow: 0px 2px 4px rgba(0,0,0,0.05);
    box-shadow: 0px 2px 4px rgba(0,0,0,0.05);
}

.ms-col-md-8.log_panel {
    border-bottom: 0;
    border-left: 0;
    border-right: 0;
}

.ms-col-md-8 > .ms-panel-heading {
    border-left: 1px #ddd solid;
    border-right: 1px #ddd solid;
}

.log_body {
    padding-right: 0 !important;
}

{
    border-color: #FFF;
    margin-bottom: 30px;
    -moz-box-shadow: none;
    -webkit-box-shadow: none;
    box-shadow: none;
}

#accordion .caret-extand {
    position: absolute;
    right: 8px;
    top: 16px;
}

#accordion .ms-btn.gbutton {
    text-align: left !important;
    width: 100%;
    float: none !important;
}

#accordion .ms-list-group span.label {
    margin-bottom: 5px;
    display: inline-block;
    color: black;
    font-size: 14px;
}

#accordion .ms-btn-group {
    display: block !important;
}

#accordion .ms-dropdown-menu {
    width: 100%;
}

.hidepanel {
    display: none;
}

.my-drop-zone {
    border: dotted 3px lightgray !important;
}

.nv-file-over {
    border: dotted 3px red !important;
}
/* Default class applied to drop zones on over */
.another-file-over-class {
    border: dotted 3px green !important;
}

.resolve-button a {
    color: #FFFFFF !important;
}

    .resolve-button a:hover {
        color: white;
    }

.reports .ms-input-group {
    display: inline-block !important;
    float: right;
}

.uploadinput-button {
    position: relative;
    overflow: hidden;
}

    .uploadinput-button input {
        cursor: pointer;
    }

.reporterinfo span.reporter-sub {
    display: block;
    border: 1px solid #ccc;
    border-radius: 5px;
    padding: 6px 12px;
}

.reporterinfo .ng-binding, .reporterinfo.ng-scope .ng-binding {
    line-height: 20px;
    overflow: hidden;
    width: 140px;
    text-align: right;
}

.reporter-sub.attachement.ng-scope .ng-binding {
    float: none;
}

.reporter-sub.attachement.ng-scope span.size.ng-binding {
    position: absolute;
    right: 12px;
}

.clear-both {
    clear: both;
}

.ms-list-group.reporterinfo {
    margin-bottom: 0;
}

.overflowtext {
    overflow: auto !important;
}

.testsmtp {
    color: #fff !important;
    background-color: #337ab7 !important;
    border-color: #2e6da4 !important;
    text-decoration: none !important;
}

.LiveHelpdesk .button-left {
    margin-left: 5px;
    margin-bottom: 0px;
}

.LiveHelpdesk .breadcrumb-heading {
    padding: 5px;
}

.advance-search [data-toggle=ms-dropdown],
.advance-search .ms-btn-group input,
.advance-search .ms-form-group.ms-col-md-4 .ms-btn.ms-btn-default,
.advance-search .ms-dropdown-menu {
    width: 100%;
}

.advance-search .ms-col-md-4 [role=group] {
    position: relative;
}

.advance-search .ms-btn .ms-caret {
    right: 15px;
    position: absolute;
    top: 15px;
}

.advance-search .ms-btn-group input {
    padding-top: 5px;
    padding-bottom: 5px;
}

.advance-search .ms-form-group.ms-col-md-4 .ms-btn.ms-btn-default {
    margin-bottom: 10px;
}

.advance-search .ms-dropdown-toggle {
    text-align: left;
}


.search_table input[type=search] {
    padding-right: 30px;
    display: inline-block;
    border-radius: 5px;
}

.search_table th {
    padding-right: 45px !important;
}

.btn-search {
    margin-left: 5px !important;
    padding: 4px 12px;
}

    .btn-search span {
        color: #777;
        height: 24px;
        padding-top: 5px;
    }

.input-sm {
    height: 34px !important;
}

.LiveHelpdesk .publishto {
    margin-left: 2px;
}

    .LiveHelpdesk .publishto > ul {
        margin-top: 2px;
        right: auto;
    }

        .LiveHelpdesk .publishto > ul > li {
            cursor: pointer;
        }

.LiveHelpdesk .relatedArticle {
    border: 1px solid #ddd;
    padding-top: 5px;
}

#lhRelatedArticles > :first-child {
    padding-top: 0px !important;
}

#lhRelatedArticles > :last-child {
    padding-bottom: 0px !important;
    border-bottom: none !important;
}

.LiveHelpdesk .clearboth {
    clear: both;
}

.LiveHelpdesk #lhRelatedArticles li {
    padding: 10px;
    border-bottom: 1px solid #ccc;
    margin: 0;
}

.LiveHelpdesk ul#lhRelatedArticle {
    margin: 0;
    padding: 0;
    list-style-type: none;
}

.LiveHelpdesk .publishto ul,
.LiveHelpdesk .publishto ul li {
    list-style: none;
}

.LiveHelpdesk .ms-btn-default-custom {
    background-color: #777;
    border-color: #000;
    color: white;
}

.LiveHelpdesk [data-name=ReplyType] {
    margin-left: 40px;
    margin-bottom: 0;
    display: block;
    border-left: 4px #f2f2f2 solid;
    padding-top: 10px;
    padding-left: 251px;
}

.LiveHelpdesk .logtype > div > button {
    width: 180px;
}


.ms-row.canvas_hd {
    margin-bottom: 20px;
    color: #fff;
    text-align: center;
    border-radius: 4px;
}

.LiveHelpdesk .graphic {
    text-align: center;
    color: #444;
    border: 1px solid #ccc;
    min-height: 432px;
    padding: 15px 0;
}

.ms-container .titleHeading {
    border-radius: 5px 5px 0 0;
    border: 1px solid #ccc;
    padding: 18px 9px;
    text-transform: uppercase;
    color: #777;
    font-size: 18px;
    font-weight: 600;
    margin-bottom: 0;
    border-bottom: none;
    display: block;
}

.contentBox,
.contentBox div,
.contentBox img,
.contentBox table {
    max-width: 100% !important;
}


.conversation img {
    max-width: 100% !important;
    height: auto !important;
}


.titleHeading span {
    font-size: 18px;
}

.LiveHelpdesk .information {
    border: 1px solid #ccc;
    padding: 20px;
    background: #f4f4f4;
}

.LiveHelpdesk .ms-col-md-12.information {
    border-radius: 0 0 4px 4px;
    background: #fff;
    display: block;
}

.LiveHelpdesk .information h4 {
    font-size: 12px;
    color: #999;
    font-style: italic;
    font-weight: normal;
}

.LiveHelpdesk .ms-col-md-12.information:hover {
    text-decoration: none;
    background: #efefef;
}

.LiveHelpdesk .ms-col-md-6.information span.ng-binding {
    font-size: 20px;
    color: #999;
}

.LiveHelpdesk .ms-col-md-12.information span {
    font-size: 42px;
    color: #444;
    display: block;
}

    .LiveHelpdesk .ms-col-md-12.information span.avgrate {
        font-size: 11px;
        color: #02a73d;
    }

.LiveHelpdesk .information var {
    font-size: 12px;
    color: #999;
    font-style: italic;
}

.LiveHelpdesk .scale-1.selected {
    background: #f5724e !important;
}

.LiveHelpdesk .scale-2.selected {
    background: #fbb663 !important;
}

.LiveHelpdesk .scale-3.selected {
    background: #f7e84d !important;
}

.LiveHelpdesk .scale-4.selected {
    background: #79d230 !important;
}

.LiveHelpdesk .scale-5.selected {
    background: #61b500 !important;
}

.LiveHelpdesk .rating {
    text-decoration: none;
    cursor: pointer;
    display: block;
    color: #000;
    font-weight: bold;
}

.LiveHelpdesk .selected .rating {
    color: #fff;
}

.LiveHelpdesk .rating:hover {
    text-decoration: none;
}

.LiveHelpdesk .ms-col-md-6.information:first-child,
.LiveHelpdesk .ms-col-md-6.information:nth-child(4) {
    background: #eee;
}

.LiveHelpdesk span.ms-badge.ms-badge-secondary {
    border-radius: 5px;
    float: left;
    padding: 11px 15px;
    margin: -10px 10px 0 0;
    background: #999;
}


tags-input .tags,
tags-input .host {
    height: auto;
}


#Priority,
#Channel {
    height: 180px;
    width: 100%;
}

.ms-btn-group > .ms-btn + .ms-dropdown-toggle {
    height: 34px;
}


.ui-datepicker {
    z-index: 999 !important;
}

.Optionbox:before {
    content: '';
    position: absolute;
    top: -9px;
    right: 8%;
    border-left: 8px solid transparent !important;
    border-right: 8px solid transparent !important;
    border-bottom: 8px solid #808080;
}

.Optiondate {
    margin-top: 20px;
}

.ms-container .multipledropdown {
    padding: 5px 10px;
}

    .ms-container .multipledropdown input[type=checkbox] {
        margin: 0;
        margin-right: 5px;
    }

.Dropdownoption {
    display: inline-flex;
}

.Groupby {
    margin-left: 30px;
}

    .Groupby select {
        background: #fff;
        border-radius: 4px;
    }

.dropdownheader select {
    margin-top: 5px !important;
    background: #fff;
    padding: 9px;
    border-radius: 0;
    border-color: #bfbfbf;
}

.dropdownfooter button {
    margin-bottom: 5px !important;
    margin-right: 8px !important;
}


.label-text {
    margin-right: 10px;
}

    .label-text:first-child {
        margin-top: 8px;
    }


.ms-dropdown-menu.Optionbox {
    width: 600px;
    z-index: 998;
}

.datetime {
    margin-bottom: 10px !important;
    border-radius: 4px !important;
    padding: 10px !important;
    text-transform: capitalize;
}

.datedropdown {
    top: unset !important;
}

.dropdown-btn, .datedropdown {
    width: 580px;
    margin: 0 10px !important;
    text-align: left !important;
}


@media (max-width: 991px) {


    .LiveHelpdesk .graphic {
        min-height: 940px;
    }


    #Agent {
        margin-bottom: 20px !important;
    }



    #Priority,
    #Channel,
    #Category,
    #Agent {
        width: 100%;
        height: 300px;
        display: block;
        margin: 0 auto;
    }

    #Priority, #Channel {
        margin-left: -10px !important;
    }

    #Category,
    #Agent {
        width: 60% !important;
    }
}


@media (max-width:768px) {
    img.preview_pic {
        display: none;
    }

    .charts .ms-col-sm-6 {
        padding: 0;
    }

    .LiveHelpdesk .validationGroup.ms-col-md-4 {
        padding: 0;
    }

    .log_body {
        padding-left: 0;
    }

    .ms-nav-pills > li + li {
        float: none;
    }

    .LiveHelpdesk .logtype > div > button {
        max-width: 137px;
    }

    .LiveHelpdesk [data-name=ReplyType] {
        margin-left: 0;
        border-left: none;
        padding-left: 0;
        text-align: center;
    }

    .ms-form-group.message,
    .ms-form-group.logtype,
    .ms-btn-group.ng-scope {
        margin: 0 !important;
    }

        .ms-form-group.logtype .ms-btn-group {
            margin-left: 0;
            font-size: 11px;
        }

    .conversation_thread,
    .ms-form-group.logtype {
        border-left: none;
    }

    .ms-form-group.message,
    .leftcontent,
    .conversation_thread {
        padding-left: 0;
    }

    .has-arrow-left:before {
        display: none;
    }

    .commentbox {
        margin-left: 0;
    }

    
}


@media (max-width: 450px) {

    .commentbox .alignright {
        display: inline-block;
        float: none;
    }
}

@media (min-width:767px) {
    .btn-search {
        position: absolute;
        right: 67px;
        float: right;
        border-radius: 0
    }

    .btn-export {
        position: absolute;
        right: 28px;
        float: right;
        border-radius: 0 !important;
    }
}



@media (min-width: 992px) {
    .ms-col-md-3.issues-menu {
        padding-left: 0;
    }

    .ms-col-md-6.information {
        border-bottom: 0;
    }

        .ms-col-md-6.information:nth-child(2n+1) {
            border-right: 0;
        }

    #Priority {
        margin-bottom: 40px;
    }
}

.LiveHelpdesk .customfield ul.json-dict  {
    list-style: none;
    padding: 0px 20px;
    margin: 0;
    font-weight: bold;
}

.LiveHelpdesk .customfield li span.json-string {
    font-weight: normal;
}

.LiveHelpdesk .toggle_right div.ms-btn-group {
    float: right;
}